Frequently Asked Questions
Find answers to common questions about our services
Yes, we bring all cleaning equipment and products. We use professional-grade tools and eco-friendly products are available on request.
Typically 3-5 hours depending on property size and condition. Larger properties or very dirty spaces may take longer.
Yes, we provide a full invoice/receipt for all services. This can be emailed to you upon completion.
Yes! Oven and fridge cleaning are available as add-on services. Just mention it when booking.
We cover London and surrounding areas. If you're unsure, give us a call and we'll confirm.
Yes, we understand restaurants have specific scheduling needs. We offer evening and early morning slots.
Yes, we are fully insured. This gives you complete peace of mind for every job we undertake.
You can call us, WhatsApp, or fill out our online quote form. We'll get back to you quickly with availability.
We accept bank transfer, cash, and card payments. Payment is due upon completion of the clean.
You can be present or leave us the keys — whichever you prefer. Many clients leave us access and inspect upon return.
Customer satisfaction is our priority. If you're not happy, let us know within 24 hours and we'll return to address any issues.
We recommend booking 2-3 days in advance, but we can often accommodate same-day or next-day requests.